Unsung Edinburgh Festival Fringe Hero: Lesley Dobson

The Summerhall box office manager is one of the people who make the festival happen

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This article is from 2014.

Unsung Hero

What’s your job title?
During the festival I am box office manager at Summerhall.

So what do you actually do?
I set up over 120 shows (up to 2000 performances in three weeks) and hire and train a full-time box office team of eight. Our job as a team is to sell tickets and to represent our companies and our venue to the best of our abilities. My job is fast-paced, busy, stressful, fun, exciting, challenging, exhausting and, in my opinion, definitely one of the rewarding jobs in the festival.

Where are people likely to see you?
During the festival, I work in the Summerhall box office, or what we called the ‘fox office’ last year – it used to be the servitor’s office of the university and I’ve had to cover all windows with festival posters for privacy, so it’s a bit claustrophobic! But my door is always open.

What’s your most memorable Fringe experience?
Last year I had many good times – it is actually quite hard to think of any one experience, as the customers and company members can provide so much entertainment.

What’s the worst thing about your job?
I look forward to this part of my job for 11 months of the year as I really love it, but the festival still means long hours and not just working – there’s always something to go and see after work, and people to have a drink with. B ut I always try and get as much rest as possible – chocolate and coffee also help!

This article is from 2014.

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